Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history.

Shipping Policies

Amarillo College Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 3 - 5 business days.

Return Policy For Online Orders

We are confident that you will enjoy our products. So confident that if you are not completely satisfied, you may return most items purchased within 10 days from the day you received your order and receive a full refund. Graduation apparel such as caps, gowns, hoods, and tassels, are non-returnable and will not be refunded. All items must be returned in the original condition. If the return is due to our error, shipping charges will be refunded.

• CDs and DVDs must be unopened, still in the shrink-wrap or original protective packaging.
• New books must include all software with unopened packages as well as all intact Web codes; Still in shrink-wrapping or original protective packaging.
• Used books must not include any additional highlighting, writing, drawings etc.

Return Policy Instructions

Include a copy of the packing slip with your return. Repackage your item(s) in the original packaging or in an appropriate cardboard box. Use packing material (Packing paper, bubble wrap, etc.) around your item(s) and pack and tape your package securely. Select a carrier that offers you the option to insure and track your package. UPS, FedEx, and USPS all offer this option. Insuring and tracking your package protects you as the shipper and helps ensure your shipment goes to the correct destination in the same condition it was as when you sent it. Write down your tracking number and keep it until Amarillo College Bookstore has refunded your money. Ship your return to the following address:

Attn: Returns Department
Amarillo College Bookstore
24th & Jackson Street
Amarillo, TX 79109

Arrange for a carrier to pick up your package or drop it off with the carrier. Shipping is the responsibility of the customer and is not refundable, unless due to our error. No credit is given for lost or damaged packages in route to Amarillo College Bookstore. Please insure and track your package. Returns to Amarillo College Bookstore will be refunded to the original credit card or account used for payment unless a different payment option was selected. A refund will be posted to your credit card or account once your return is received and processed. Processing times for returns vary, and may take up to 30 days from the day the return is received for a credit to be transmitted to your credit card or account. It normally takes 2-10 business days for financial institutions to process the transmitted credit request.

Contact Support

Contact us anytime with questions or concerns via email at: bookstore@actx.edu. You can also contact our customer service department at: (806) 371-5304. Click here to chat live using Facebook Messenger